A monthly survey conducted for The Times by Populus has revealed The Co-operative Bank to be the 'Most impressive bank', ranking above ten other banks and building societies including Nationwide, Halifax (HBOS), Abbey, NatWest and HSBC.
Those consumers polled were asked to rate The Co-operative Bank, Nationwide, HBOS, Abbey, Lloyds TSB, NatWest, RBS, HSBC, Egg, Barclays and First Direct on their impressions of their behaviour. A rating of 100 means consumers would go out of their way to buy products or services and advise others to do so. The Co-operative Bank came out on top with a rating of 63. Nationwide came second in the poll with a rating of 57 and First Direct (part of HSBC), came bottom of the survey scoring 43.
This success is a further accolade to add to the four industry awards that The Co-operative Bank and smile have recently received for 'Best Mortgage Provider', 'Best Online Banking Provider' and 'Best Student Account' at the Your Money awards and 'Best 100% Mortgage Provider' from Moneyfacts, the UK's leading independent financial website.
An article on the poll was published in The Times newspaper yesterday, click here to view the article.
Those consumers polled were asked to rate The Co-operative Bank, Nationwide, HBOS, Abbey, Lloyds TSB, NatWest, RBS, HSBC, Egg, Barclays and First Direct on their impressions of their behaviour. A rating of 100 means consumers would go out of their way to buy products or services and advise others to do so. The Co-operative Bank came out on top with a rating of 63. Nationwide came second in the poll with a rating of 57 and First Direct (part of HSBC), came bottom of the survey scoring 43.
This success is a further accolade to add to the four industry awards that The Co-operative Bank and smile have recently received for 'Best Mortgage Provider', 'Best Online Banking Provider' and 'Best Student Account' at the Your Money awards and 'Best 100% Mortgage Provider' from Moneyfacts, the UK's leading independent financial website.
An article on the poll was published in The Times newspaper yesterday, click here to view the article.
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